Hope and faith.com privacy policy
1. General
We protect your data and respect your rights.
This Privacy Statement is issued by SRL hope and faith having its registered office at chaussee de tongres 204-B 4540 Amay and registered under company registration number 06 999 285 41 RPR.
When we speak of “hope and faith”, “we” or “our”, we also refer to HOPE AND FAITH Personal data are important to us.
We therefore seek to protect them as effectively as possible. When using your personal data, we take into account your legal rights.
On the hope and faith website you can (1) find a lot of information about hope and faith activities, (2) subscribe to our communications (newsletters, surveys, market research, etc.) and (3) contact us on a variety of topics.
When you subscribe to our communications or contact us yourself, we ask you to provide us with a number of personal data.
2. Which personal data do we collect and use?
We collect data that you provide to us yourself and information about visits to the website.
Data you provide to us Part of the personal data that we use is information you communicated to us personally.
For instance,
when contacting us or when subscribing to our communications.
These data include, among other things, your name and last name, (business) address, email address, telephone number, sex and language preference.
When you contact us or register for our communications for professional purposes, we also ask you for your position and the name of the company you work for.
This allows us to send you targeted communications that fit your work environment.
Via the website,
We collect technical data on every individual visiting our website(s).
These for instance include the IP address, browser, device specifications and the external website that referred you to us.
In addition, we collect data on how every visitor uses the website.
In this way we know, when people visit our website, how a web page is viewed, what precisely is clicked, which page the user is on when
leaving the website, etc. These analyses allow us to improve the user-friendliness of our website or app.
These data are also used to adapt the website to your personal preferences and interests.
Cookies allow us to build this knowledge based on different visits to our website. A cookie is a piece of information your browser stores for us and sends back to us at a later point in time – for example
on a subsequent visit. More information about how we use cookies can be found in our cookie policy:
https://hope-and-faith.com/Cookie-policy/
Why and on which basis do we collect your personal data?
We need your data to be able to offer you our services. We apply strict internal (communication) rules in this respect.
Performance of our services
When you contact us, we need your data to be able to provide our services.
Consent
When you subscribe to our communications, we process your data subject to your prior opt-in.
Theses communications may include newsletters, surveys, market research, etc.
You can unsubscribe at any time via the unsubscribe link at the bottom of each email.
4. Who has access to your personal data?
Hope and faith is the only one who has access to your data and will not under any circumstances sell
your data.
SRL HOPE AND FAITH employees have access to your data if they need it for the performance of their duties.
In addition, Hope and faith may call on other parties, such as website operators, that will also need to gain access to (part of) your data to carry out their duties.
All these parties are held to comply with this Privacy Statement and will never be authorized to use your personal data for purposes other than those described herein.
In some cases, certain (public) bodies are entitled to access or request part of your personal data.
Naturally, we will cooperate in such cases. However, Hope and faith will never sell your data.
5. Where do we store your personal data?
We store your data in Belgium. Some service providers also use your data outside of Europe.
Whatever the case, your personal data are processed securely and in compliance with the relevant legislation
and the terms and conditions of this Privacy Statement. All of the service providers that we work with use your data outside of the European Economic Area
to provide you with a better, less expensive service. In that case, we take the necessary measures to ensure your personal data are processed securely in compliance with the relevant legislation and the
terms and conditions of this Privacy Statement.
You can request a copy of the measures we have taken by contacting us via the contact details at the bottom of this Privacy Statement.
6. How long do we keep your personal data?
We will delete your personal data as soon as they are no longer relevant in the context of the activities
organized by Hope and faith.
We delete your personal data as soon as they are no longer needed for our services.
You can ask to have your data deleted at any time.
7. How do we protect your personal data?
We make every effort to ensure optimal protection of your data.
We can however never offer a full guarantee.
We store your personal data on highly secured and controlled computers.
When we work with other parties, we require them to apply the same level of security.
However, despite all our efforts, we can never fully guarantee the security and protection of your personal data.
In accordance with article 46, paragraph 2 of the General Data Protection Regulation, our service providers,
make sure that the data used and shared towards hope and faith are of the upmost optimal protection outside of the European union.
8. What are your rights as a data subject?
We always take into account your rights as provided by law. You can have incorrect data corrected,
ask us not to use your data for direct marketing, etc. The protection of your personal data is important toHope and faith.
When using your personal data,we undertake to respect your rights as provided by law. That is why we list them below.
You can contact us using the contact details at the bottom of this Privacy Statement to exercise these rights.
You can request an overview of the personal data we keep about you.
You can ask us to correct erroneous data and to remove data that are no longer relevant.
You can have your data sent through to a third party.
You can ask us to limit the use of your personal data or you can object to the use of your personal data.
You can unsubscribe from our newsletter at any time using the unsubscribe link at the bottom of every
email or by contacting us (see point 9).
9. How can you contact us?
If you have any further questions about how we handle your personal data or any complaints in this
respect, contact our our data protection officer.
If you have any further questions or would like more information about how we handle your personal
data, please contact our customer service. You can do so in three ways:
– Write a letter to: Hope and faith chaussee de tongres 204-B 4540 Amay
– Send an email via: owner@hope-and-faith.com
– Call us at +32(0)495 40 20 49.
Complaints about how your personal data are handled?
If you have complaints about the way we handle your personal data, you can contact our Data
Protection Officer via our support email (DPO) at support@hope-and-faith.com or +32 0 495 40 20 49.
If the DPO cannot help you sufficiently, you can always contact the competent authorities:
• The Data Protection authorities in Belgium
Drukpersstraat 35, 1000 Brussels, Belgium, +32 (0)2 274 48 35, contact@apd-gba.be, in case
of questions or complaints.
10. Changes to this Privacy Statement
Stay informed of changes and regularly read this Privacy Statement.
Our services are constantly growing and evolving in order to keep offering the best possible service.
We will therefore regularly update this Privacy Statement so that it always correctly explains how we
handle your personal data. Although we do our best to bring amendments to your attention,
we still recommend you to read this Privacy Statement on a regular basis. It is indeed your responsibility to stay informed of amendments.
The Privacy Statement was updated last on 04/25/2024
